UK based company Webcredible has issued it's annual Flights Online Report into airline and travel agent websites. The report which examined user experiences with 20 leading UK airlines and travel agencies rated the websites under a number of headings. Ryanair came bottom of the rankings with a score of 41% just below Monarch and Thomas Cook who tied with a score of 47%. British Airways came top of the pile with a score of 71% whilst Virgin Atlantic and Expedia came second with a score of 70%.
The websites were scored under the headings of Flight Search, Search Results and Flight summary, Booing Pages and Error Handling.
Posted 090428
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