The BBC's Panorama program is preparing to air a program entitled 'Why Hate Ryanair?' on Monday next October 12. On Friday last Ryanair took the opportunity at a press conference in London to release ongoing correspondence between the airline and the BBC. At the end of August the Panorama team requested an interview with Ryanair chief executive Michael O'Leary as part of the program content, a request which was initially refused by Ryanair as it felt that it would only contribute to the controversy stirred up by minority interest groups being facilitated by the broadcaster. Following this refusal the BBC requested permission to attend the Ryanair AGM on September 24 last, a request which was also refused by Ryanair's Stephen McNamara who said that the company had 'no intention of facilitating yet another BBC hatchet job'.
By September 23 the 'Times' newspaper had gotten wind of the story and the fact that the BBC had sent someone along to a recent Airbus press conference with the sole intention of getting Airbus chief Operating Officer John Leahy to make disparaging remarks about Michael O'Leary and Ryanair walking away from a potential deal in 2001. The 'Times' article caused a 'volte face' at Ryanair who informed the BBC that Michael O'Leary would agree to appear on the program provided that the interview was broadcast live or broadcast in an un-cut prerecorded state.
The next day, September 24 the BBC team flew to Dublin to meet with Michael O'Leary but refused to Ryanair's request for a live or uncensored interview. It would appear that the meeting ended with Michael O'Leary feeling the need to clarify facts in relation to two points raised by the BBC - the Airbus deal and Ryanair's charges.
O'Leary said in his letter that the facts of the matter do not back up the BBC claim that he 'shook hands' on a deal with Airbus on January 11 2002 and then walked away. A fax received from Airbus offering better terms on January 21 confirmed that no deal had taken place on the earlier date. In relation to 'hidden fees', O'Leary's letter to the BBC points out that the airline has no hidden charges with passengers able to decline any services that they do not wish to avail of.
Not missing a beat, Michael O'Leary summed up his letter to the Panorama team by berating them for their travel policy - "Finally, as an organisation funded by licence payers, shame on you for travelling to Dublin today with British Midland and wasting yet more licence fee income, when you could have flown on Ryanair from Gatwick, Stansted or Luton, at a fraction of the high fares charged by British Midland and with fewer delays or no lost bags either."
Panorama wrote to Ryanair on September 25 confirming that it would not in principle agree to the airline's request for either a live or un edited interview with Michael O'Leary. Following a further number of contacts between both parties the BBC stated that it would clearly state in the program that Ryanair did not close a deal with Airbus that they "understood clearly that Ryanair insist they do not have any hidden charges. We do not intend to to make false claims about Ryanair but to describe and attempt to analyse it's remarkable success, and to see whether some commonly made criticisms leveled at it stand up or not, which is why our working title is "Why hate Ryanair?" ".
The BBC website has a teaser for the program at Panorama but the clip is 'Not available in your area' when viewed from Ireland.
Monday, October 5, 2009
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