Delegates at the European Retail Travel Council business forum in Brussles were told that WDF had some problems in Stansted a few weeks ago where passengers returned to the Duty Free seeking a refund when they couldn't fit their purchases in to their hand baggage. The alternative was to pay the £30 fee which makes the purchases unattractive. WDF did explain that they have had issues with other airlines at other airports but 'the issues lie mainly with Ryanair'.
WDF have calculated the impact of the measure being enforced to the 'letter of the law' and predict a significant reduction in income. At some airports, 90% of their sales are to passengers on low fares airlines.
The fear among retailers is that other airlines will follow suit which will decimate sales.
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3 comments:
There is a solution to this, Duty Free on Arrival!
I agree with duty free on arrival, but how long before Ryanair charge extra dependant on a persons weight. The already penalise the invalid and elderly. I believe they are partly responsible for the air rage phenononem that occurs at airports but cattle herding the non priority passengers into a bundle for seats. What happened to manners? Ryanair killed them
I agree with duty free on arrival. but how long before Ryanair begin charging people based on their weight, I'm sure he'd like too, they are already penalising the invalid and elderly. Ryanair is partly responsible for the Air Rage culture rampant in our airports by creating the cattle class travel and the bundle for a seat that the occurs.
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